By verifying your identity, you’re letting us know that, without a doubt, you’re you. In other words, ID verification is an effective way to prevent fraud and make sure no one, except you, can use your payment information to make exchanges. Here are the documents and information needed for the KYC process:

1. Country of residence

2. First name, last name, and date of birth

3. Residential address

4. Upload identity document, such as: *Choose one ID document

     a. Passport

     b. ID Card / National Identity Card

     c. Residence Permit

     d. Drivers Licence

5. Take a picture and video of yourself


Pay attention to the general rules listed during verification, when taking pictures, make sure your face is clearly visible without wearing a hat and glasses.

When doing a selfie make sure the face is in the middle so the photo matches your face and on the photo liveness, you will be asked to do one of the movements. Please follow the instructions that appear.


When taking a photo, make sure to hold the gesture for 3 seconds, if that fails, please repeat it up to a maximum of 3 times, if it is successful, please select the finish button, and wait for the confirmation in your email!