Troubleshooting

Why did my WadzPay App crash?
There could be multiple causes that might lead the app to crash. A few tips are listed below to resolve the issue. 1. Please ensure that your WadzPay App h...
Tue, 7 Jun, 2022 at 4:35 PM
Why hasn't my balance been updated?
If you have a problem with your balance not updated in the Wadzpay App, then try performing the below mentioned steps: 1. Please check if you have an activ...
Tue, 7 Jun, 2022 at 4:35 PM
Why can't I see my tokens?
If you have a problem with your Tokens not being updated in the Wadzpay App, then try performing the below mentioned steps: 1. Please check if you have an ...
Tue, 7 Jun, 2022 at 4:36 PM
I am not receiving an SMS OTP while attempting to register
If you did not receive an OTP via SMS, then please follow the below instructions: Make sure the phone number is active and correct. Please request ...
Tue, 7 Jun, 2022 at 5:52 PM
I don't receive an email verification
If you do not receive your email verification, then please: Make sure to input your email correctly when signing up for WadzPay. Please check that you...
Tue, 7 Jun, 2022 at 5:52 PM